IB 2020/09 Emergency Toll-Free Telephone Services Part 2: A Police Line in Papua New Guinea
Judy Putt, Doris Mararang, Amanda H.A. Watson
This In Brief presents a case study of a toll-free police telephone service that has been established in Papua New Guinea (PNG). A companion piece (Part 1) outlined some of the key challenges encountered when setting up and operating such telephone services in challenging contexts.